top of page
Frequently asked questions
FREQUENTLY ASKED QUESTIONS
You may cancel your tour up to 14 days before your reservation date to receive a full refund. If you cancel 5-13 days, we will give you a rain check to use later in the season, or next season if it’s at the end of the season. Cancellations within 4 days of the tour will not receive any type of a refund.
We do offer a one-time rescheduling option. A rescheduled request must be made at least two days before the tour date. The rescheduled date must be within seven days of your original tour date. Refunds may take between 5 to 10 business days to appear on your Bank Statement. Contact us as soon as possible if you can’t make your tour.
bottom of page
