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Policy Enforcement

 

The Manitour Pedalers Policy ensures that you and other participants enjoy the tour in a safely manner, and set forth the expectations for each tours. The tour guide (the driver) of the pedal tarven is in charge at all times and will enforce the following policies. It is also the responsibility of the person who booked the tour to help the Operator in hosting the group in order to maintain a fun and safe experience.

Reservation Policy

If you rent the whole bike for your party, feel free to bring your own playlist.

Upon making a reservation, you will receive a confirmation email or text for your order. Please double-check your email address before submitting your booking.

If you did not receive a confirmation email or text, please give us a call to verify your email address and confirm.

Please arrive 20 minutes prior to your start time to ensure that we can check you in, sign liability waivers, go over the rules, and get the tour started on time.

If you are doing a Pub Crawl tour, you will be able to stop at up to 3 bars during the tour. Keep in mind that the tour stops depends on the bars' operating Days and Hours.

Participant Waiver

All participants must sign a waiver, and provide a valid government-issued ID at the time of check-in. the reservation and sign a rider waiver.

NOTE: To stay on schedule, please arrive 20 minutes prior to the start of your tour in order to have everything ready by the time your tour is supposed to start.

Payments

For Private Tours, you may make a 50% payment upon booking. The rest must be paid before your scheduled tour.

Public Tours are charged the full price upon booking and are non-refundable.

Weather Policy

-We ride rain or shine! Management keeps a close eye on weather forecasts and severe conditions. You will be contacted if the tour is canceled due to weather. We will work to reschedule your canceled tour but will issue a full or partial refund if we cannot find a suitable new tour date and time.

Alcohol Policy

You may bring your own beer or fermented beverages on board! We have the following policies in order to ensure a fun, safe and legal experience. Observance of these policies is required for all groups:

  • A Maximum of 36 oz (three 12 oz) fermented malt beverages is allowed for drinking-age riders.

  • No hard liquors or shots are allowed.

  • No glass containers of any kind on board.

  • Containers should remain closed until on board the vehicle.

  • Alcohol MUST REMAIN ON BOARD the vehicle at all times.

 

Inappropriate Behavior and Termination

Inappropriate behavior by participants will result in the termination of the tour for the entire group. Your party bike operator has sole discretion on terminating a tour for misbehavior. 

These behaviors may include, but are not necessarily limited to:

  • Excessive intoxication — Please pace yourself. DO NOT show up intoxicated.

  • Removing open containers of alcohol from the bike onto the street

  • Bringing alcohol off-premises from the bar stops

  • Providing alcoholic beverages to anyone under the age of 21.

  • Bringing glass or hard liquor on board in violation of local ordinances

  • Jumping off, standing, or hanging on the quadricycle while it’s in motion or in traffic.

  • Using vulgar language at pedestrians, the police, or other drivers.

  • Any other inappropriate behavior or violation of local, state, and federal laws

 

General Rules

-High heels, open-toe shoes, or sandals are not recommended.

-Small purses/bags may be stored on the bike. Please DO NOT bring large bags or extraneous items.

Cancellations & Refunds

You may call or email us to cancel your reservation up to 14 days before your reservation date to receive a full refund. You may call or email us to reschedule your reservation date, subject to availability, up to 14 days before your reservation date.

We cannot cancel or reschedule less than 14 days from the reservation date. Any payments or deposits made will be forfeited in the case of cancellation within 14 days of the reservation date.

If your reservation is rescheduled, we cannot reschedule or cancel a second time. These bookings will still be charged the full amount. Make sure to cancel or reschedule in advance if you need to!

Refunds may take 5-10 days to appear on a customer's statement.

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